"They are creative and sensitive to our business needs, concerned with checking back that their suggestions fulfilled our goals. Their integrity and empathy, as well as their creative skills, are at all times impeccable. I cannot fault the service."
The Challenge
Milton Keynes Council and Destination Milton Keynes asked us to come up with an idea to support a national drive to bring more tourists and visitors to their borough. Milton Keynes had a new identity and were planning a marketing programme to promote the benefits of life in the town.
Our Strategy
For us, it seemed the task was to engage with potential visitors on a human level. We noted that local research found that 93% of residents ‘love’ living in Milton Keynes. We also spotted that a hotel booking service had recently issued a report suggesting that Milton Keynes was the least likely place to have a romantic break. At the intersection of these two facts we found our story.
We carried out national omnibus polling which confirmed that only 20% of people were prepared to ascribe the word ‘love’ to the way they feel about the place they live.
Our extensive desk research unearthed a series of little-known facts about Milton Keynes – more bridges than Venice, a high marriage rate, evocative street names (Midsummer Boulevard, for example) and more.
The Outcome
The story was covered extensively online, in the Daily Mail, Daily Telegraph, Daily Mirror (twice, including a double-page spread), The Sun and on BBC Radio 5 Live, Three Counties Radio and on Anglia Television.
The story has reached tens of millions of twitterers, viewers, listeners and readers. From a standing start we brought the project to life in a matter of weeks.


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