"They are creative and sensitive to our business needs, concerned with checking back that their suggestions fulfilled our goals. Their integrity and empathy, as well as their creative skills, are at all times impeccable. I cannot fault the service."

Lagan

International corporate, financial and brand media relations for Belfast-based Lagan the global leader in G2C (government to citizen) technology. Lagan software connects government and citizens worldwide. It enables governments and citizens to communicate online, on the phone and on the move. With approaching 200 public sector customers worldwide - from Toronto to East Timor and from Bolton to Boston - Lagan helps local governments serve the everyday interests of approaching 60 million citizens.

Below are examples of coverage from our announcement about the acquisition of Lagan by Kana Software. Early October 2010.

Lagan Enterprise Case Management (ECM) has been designed to streamline the service delivery functions of government, enabling improved efficiency and more citizen-centric public services. Lagan ECM manages the interactions between citizens and government and provides full CRM support for a wide variety of government service delivery processes. Lagan ECM has proven utility for state and local governments and offers a range of flexible delivery methods: on-premise, on-demand and hosted.

For more information, visit www.lagan.com or email info@lagan.com.